Who we are
Our website address is: https://a3gis.io
This Privacy Policy describes A3GIS’s information practices for its website, browser extension, and applications. We take your privacy seriously and want you to understand exactly what information we collect, how we process that information, which pieces of information you can request us to remove, and how to contact us about this policy. Please read this policy carefully.
When it comes to your personal information, most of this policy applies to users who choose to donate to support A3GIS or purchase one of our paid products. If all you do is use the extension then you’re practically, except for an anonymous, unique ID, invisible to us.
Who is responsible for data collection and processing (contacts)?
Controller
The legal person responsible for the collection, processing and / or use of personal information in connection with our websites and products (“Controller”) is A3GIS Labs.
Representative in Canada
Our representative in Canada in accordance with PIPEDA is
What is personal information?
The purpose of data protection is to protect personal information. Personal information means any information relating to an identified or identifiable natural person (“data subject“). An identifiable natural person is one who can be identified, directly or indirectly, in particular, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. This information includes, for example, details such as name and email address, but also information in connection with payments.
Information A3GIS collects
Personal information
When you visit the A3GIS website we collect IP address, unique ID, logging of some of the button clicks on our website (clicking download, for example) and user event logging data. When the A3GIS extension communicates with A3GIS servers, we receive the computer’s IP address. After six months we will remove any identifying information such as IP address from our log files and databases.
When you make a transaction from the A3GIS website, we collect and store all information, excluding the credit card number, given during the payment process. This includes IP address, unique ID, logging some of the button clicks (payment, download buttons) and user event logging. A3GIS does not handle or have access to full credit card numbers, bank account details or payment account login information. Each payment processor stores and uses the data you provide them differently.
A3GIS uses CloudFlare Workers from Cloudflare Inc, 101 Townsend St, San Francisco, CA 94107, USA. and Redis from Upstash Inc, San Jose, CA, USA. to process log messages from the A3GIS extension, A3GIS Discord bot and the A3GIS.io website. Log messages are not kept on either CloudFlare Workers or Redis after processing. CloudFlare Workers may keep the requester’s IP address and other networking information in its system logs.
Anonymous information
The A3GIS extension captures anonymous usage information including, but not limited to, the version number of the extension, preferred language, number of blocked requests, number of website URLs blocked, and browser and operating system type. The A3GIS extension also assigns an anonymous, unique ID to each installation. We store aggregate statistics about the installation connected with each user ID indefinitely. We utilize this information to help us identify and fix potential issues with A3GIS as well as to determine the performance of A3GIS features.
Extension error information
An error report is automatically sent to A3GIS’s servers whenever an error occurs in the extension. The report contains the anonymous information stated previously along with the current browser version and a description of the error. If a URL exists in the error description then the extension will attempt to remove it. The data is used for troubleshooting and to identify general defects which lead to unexpected crashes or errors. After 7 days we will remove this information from our log files and databases.
Server logs
Logs for general requests made to A3GIS.io or its infrastructure are kept for up to 90 days. These logs include the IP address, browser, operating system, and page address. We will anonymize the IP address by using a hash to encrypt this information and we will immediately delete the original IP address. This data is used to generate usage statistics as well as to investigate potential security issues. After 90 days, we will remove this information from our log files and databases.
Logs for payment processing requests are kept in accordance with US tax law retention periods and will be deleted after the end of the respective retention period. Information in these logs includes IP address, email (if provided), address (if provided), name (if provided), browser type and version, operating system, payment amount, payment type, card type, expiration date, and last four digits of the card if a card is used. This data is used to provide insights into the financial performance of A3GIS.
For non-EU/EEA users only: Google Analytics
A3GIS uses Google Analytics for non-EU/EEA users only to aggregate information about traffic patterns and how our website, extensions, and mobile applications are used. We limit the data sent to Google Analytics, and only do so to improve our extension and website. You can find information about Google Analytics’ data collection practices, as well as its privacy policy here.
Change cookie settings.
You can deactivate Google Analytics by means of a browser add-on if you do not want to participate in Website analysis. You can download this here.
How A3GIS processes and discloses collected information
We try to make A3GIS better
We use the collected usage and analytics information to maintain and improve the A3GIS extension and website, gain insight into how our services are being used, and in our efforts to prevent fraud. The information is only used internally.
Your information is not for sale
A3GIS never has and never will sell your personal information to any third party without your consent. We sometimes share anonymized and aggregated information that cannot be associated with an individual with third parties or the public.
A3GIS discloses personal information as required by law
A3GIS cooperates with all valid Canadian law enforcement requests and court orders. If possible, we’ll notify you of requests for your information using the email stored in our system.
A3GIS discloses personal information as part of business development
As part of the further development of our business, it may happen that the structure of A3GIS Labs changes. The legal structure may be adapted, subsidiaries, business units or components may be created, bought or sold. In such transactions user information may be shared with the transmitted part of the company. In the event of a transfer of personal information A3GIS Labs will ensure that it is done in accordance with this privacy policy and the Protection of Personal Information and Electronic Documents Act (PIPEDA).
We will not transfer your personal data to third parties as a matter of course without letting you know in advance. We will ask for your prior permission unless the transfer of such data is permitted by the PIPEDA or any other applicable Canadian laws.
Data security
All personal and usage information that A3GIS collects is stored in our databases and A3GIS takes reasonable steps to keep it secure. That said, no database or server is 100% secure and we cannot guarantee the absolute security of your data in our system or while being transmitted over the Internet. Our best effort is given, but you use A3GIS’s website and browser extension at your own risk.
What is the legal basis?
We collect and process your personal information in compliance with the PIPEDA and the applicable Canadian laws.
Collection and processing is based on your consent: Art. 7 PIPEDA
We will always ask for your consent to collect and process your personal information for the aforementioned specific purposes, unless the collection and processing of your personal information is permitted by statutory laws. Where you have provided us with your consent to the collection and processing of your personal information for the aforementioned specific purposes, you have the right to withdraw your consent at any time.
Collection and processing is necessary for taking steps prior to enter into a contract: Art. 7 (1) PIPEDA
The collection and processing of your personal information may be necessary for the performance of a contract to which you may be a party. Prior to entering into such a contract, the collection and processing of your personal information may also be necessary in order to take steps at your request. This applies for installation and the use of our extension as well as any payment processing in connection with donations.
Collection and processing is necessary for compliance with a legal obligation to which the Controller is subject: Art. 5 (1) PIPEDA
Collection and processing of your personal information may be necessary for compliance with a legal obligation to which we are subject under Canadians laws.
Collection and processing is necessary for the purposes of our legitimate interests: Art. 7 (2) PIPEDA
The collection and processing of your personal information may be necessary for the purposes of our legitimate interests. We collect and process server logs for technical reasons, such as, but not limited to, preventing denial of service attacks. Denial of service is typically accomplished by flooding the targeted machine or resource with superfluous requests in an attempt to overload systems and prevent some or all legitimate requests from being fulfilled. Preventing such overloads of our systems and any security issues by denial of service attacks is in your and our vital interest and therefore we use the website logs. We use information collected and processed via subscription downloads, extension update checks, emergency notifications and feedback data sent by you, for technical reasons, such as, but not limited to, ensuring the security of the extension version used by you. Ensuring the security of our extension is in your and our vital interest and therefore we use such data. Furthermore, we collect and process such data to ensure that our website and extension are constantly improved and adjusted to the changing requirements for an efficient usability and the technical environment. Ensuring the usability of our websites and of our extension is in your and our vital interest and therefore we use such data.
Jointly determining purposes and means of data processing: Art. 7 (3) d PIPEDA
To build and improve upon products and features more efficiently, we share personal data, in compliance with the PIPEDA, within the context of a joint controllership with partners. This does not affect how we process personal data as outlined in this privacy policy or how you can exercise your data subject’s rights towards us. You can always contact us with questions or feedback about our privacy policy and can receive the essence of the arrangement between us and our partners via e-mail to [email protected].
What rights do you have?
In compliance with the PIPEDA and the applicable Canadian laws and to the extent legally permitted, you have the following rights to protect your personal information collected and processed by us:
Information, access, rectification and restriction rights
Naturally you have the right to receive, upon request, information about the personal information stored by us about you and information about how we collect, process and store your personal information. Where that is the case, you have the right to gain access to such personal information stored by us. You have the right to request from us the rectification of your inaccurate personal information. Taking into account the purposes of collecting and processing your data, you have the right to have incomplete personal information completed. You have the right to request restriction of processing.
Right to data portability
You also have the right (1) to receive all personal information concerning you and which you have provided to us, in a structured, commonly used and machine-readable format and (2) to transmit that data to another controller.
Right to erasure of your data
You have the right to demand from us the erasure of your personal information, where – inter alia – one of the following grounds applies:
- If we no longer need your personal information for the aforementioned purposes.
- If you withdraw your consent on which the collection and processing is based and where there are no other legal grounds for the collection and processing.
- If you object to the collection and processing and there are no overriding legitimate grounds for the collection and processing.
Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority if you consider that the collection and processing of personal information relating to you infringes the PIPEDA.
Right to object to the processing of your data
You have the right to object at any time to the collection and processing of your personal information on grounds relating to your particular situation, when collection and processing is based on our legitimate interest (Art. 7 (2) PIPEDA).
Right to withdraw your consent at any time
You have the right to withdraw your consent at any time, when you have provided us with your consent to the collection and processing of your personal information for one or more specific purposes.
How to exercise your rights
To exercise your rights, please contact us in our discord here: https://discord.gg/9T4PvnxcKG
Changes and updates to this policy
A3GIS reserves the right to change this policy for any reason, and may make small, inconsequential changes to this policy with or without notice. Each time this policy is changed we will revise the “Effective Date” at the top of this page. When substantial changes are made to the disclosure of your personal information A3GIS will attempt to notify you through the email that was provided during the payment process. Your continued use of the A3GIS website or browser extension constitutes your agreement to this Privacy Policy and any revisions or updates.
Contact
You can always contact us with questions or feedback about our privacy policy.